Cloud Support Engineer - Big Data

Amazon Web Services (AWS) is seeking a Cloud Support Engineer to join their dynamic team. As a market leader in cloud computing, AWS offers an exciting opportunity to work with cutting-edge technologies while supporting global customers. In this role, you'll serve as a 'Cloud Ambassador,' helping customers optimize their AWS solutions and resolve complex technical challenges.

The position involves working directly with customers through various channels, applying advanced troubleshooting techniques, and providing tailored solutions. You'll be part of a 24/7/365 operation model, working with leading technologists worldwide and contributing to AWS's continued success.

AWS offers comprehensive benefits, including medical, dental, and vision insurance, along with strong emphasis on work-life balance and career growth. The company promotes an inclusive culture with ten employee-led affinity groups and various learning experiences. You'll have opportunities for mentorship, knowledge sharing, and professional development.

The ideal candidate should have at least 1 year of software development or technical support experience, strong troubleshooting skills, and excellent English communication abilities. You'll be working in Seoul, South Korea, as part of a team that values diversity, innovation, and customer success.

This role offers unique opportunities to work with groundbreaking technologies, participate in focused summits, and contribute to improving AWS services through direct customer feedback. If you're passionate about cloud computing and customer support, this position offers an excellent pathway to build a rewarding career in cloud technology.