Data Centre Engineering Operations (Level 4), Infraops

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Data Centre Engineering Operations (Level 4), Infraops

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of AWS's global infrastructure. This role within the Infrastructure Operations (Data Center) Team focuses on maintaining the physical infrastructure of AWS data centers worldwide. As a Data Center Engineering Operations Engineer, you'll be responsible for critical facilities management, ensuring 24/7 operational excellence, and maintaining high standards for safety, security, and availability.

The position requires a strong technical background in critical facilities management, with responsibilities ranging from day-to-day operations to strategic infrastructure planning. You'll work with cutting-edge data center technology, managing electrical, mechanical, and fire/life safety equipment while coordinating with various teams including DCO managers, Networking, Logistics, Safety, and Security.

This role offers unique challenges in managing one of the world's largest cloud infrastructures. You'll be part of a diverse team that values work-life harmony and promotes an inclusive culture. AWS provides extensive opportunities for professional growth through mentorship, knowledge-sharing, and career development resources. The company's commitment to innovation and customer service makes this an exciting opportunity for someone passionate about infrastructure operations and technology.

The ideal candidate will bring 4+ years of relevant experience in data center operations, strong technical understanding of critical infrastructure systems, and excellent project management skills. You'll be working in a fast-paced environment that requires quick thinking, problem-solving abilities, and strong communication skills. The role offers the chance to work with advanced data center technologies while contributing to the backbone of AWS's cloud services.

Last updated 20 minutes ago

Responsibilities For Data Centre Engineering Operations (Level 4), Infraops

  • Act as site primary point of contact for internal and external stakeholders
  • Manage planned and unplanned site works for critical infrastructure
  • On-site management of contractors and vendors
  • Establish performance benchmarks and prepare reports
  • Generate change management requests & incident management tickets
  • Coordinate projects and manage capacity with various teams
  • Establish documentation for technical support
  • Drive & implement projects to increase facility capacity and efficiency
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs, decommissioning, and facility MEP management

Requirements For Data Centre Engineering Operations (Level 4), Infraops

Linux
  • 4+ years of relevant work experience in maintaining a DC or Critical space facility
  • Familiar with concepts and interaction of Service Management systems (Problem and Change)
  • Ability to participate in a 24 x 7 rotating shift roster
  • Understanding of electrical and mechanical systems in data center environment
  • Experience in management of vendors/contractors
  • Bachelor's Degree in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical degree preferred

Benefits For Data Centre Engineering Operations (Level 4), Infraops

Medical Insurance
  • Flexible work hours
  • Employee-led affinity groups
  • Mentorship opportunities
  • Career development resources
  • Inclusive team culture

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