Software Development Engineer, Amazon Connect

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$129,300 - $223,600
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · AI

Description For Software Development Engineer, Amazon Connect

Amazon Web Services (AWS) is seeking a Software Development Engineer to join the Amazon Connect team, a revolutionary cloud-based contact center solution. As part of the AWS Solutions organization, we're building business applications that leverage Amazon's expertise to serve millions of companies worldwide. Amazon Connect is transforming the customer service industry by combining cloud technology with AI capabilities through services like Amazon Lex, Polly, Lambda, S3, and Kinesis.

The role offers a unique opportunity to join a fast-growing business post-launch and help shape both technology and product development. You'll be working on complex engineering challenges, developing scalable systems that power modern contact centers in the cloud. The position requires strong computer science fundamentals and practical experience working with modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data.

AWS values diverse experiences and maintains an inclusive team culture through employee-led affinity groups and ongoing learning experiences. The company offers excellent work-life harmony with flexible arrangements, comprehensive benefits, and strong career development opportunities including mentorship and knowledge-sharing resources.

This is an ideal position for someone who wants to make a significant impact on a service used by millions, work with cutting-edge technology, and be part of a team that's revolutionizing how businesses interact with their customers. You'll be joining a company that pioneered cloud computing and continues to lead innovation in the field, trusted by organizations from startups to Global 500 companies.

Last updated 11 minutes ago

Responsibilities For Software Development Engineer, Amazon Connect

  • Own code end-to-end from design to development
  • Work closely with senior technical leaders within the team and across AWS
  • Design and deliver scaleable, resilient systems
  • Develop next generation contact center solutions

Requirements For Software Development Engineer, Amazon Connect

Node.js
  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture experience
  • Experience programming with at least one software programming language

Benefits For Software Development Engineer, Amazon Connect

Medical Insurance
401k
Mental Health Assistance
  • Medical benefits
  • Financial benefits
  • Flexible work hours
  • Mentorship and career growth opportunities
  • Employee-led affinity groups
  • Inclusive work culture

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