Software Development Manager, Commerce Platform, AWS Billing, Conductor

AWS Commerce Platform is seeking an experienced Software Development Manager to lead a critical team responsible for automating AWS's billing workflow and telemetry data collection. This role offers an opportunity to impact millions of AWS customers by ensuring timely and accurate billing delivery. The position combines technical leadership with people management, requiring expertise in both software development and team leadership.

The role involves leading a team that builds and operates services crucial to AWS's billing infrastructure. You'll be responsible for delivering billing artifacts to customers earlier, enabling their accounting functions to complete on time, and ensuring no customer is left behind in the billing process. The team's services also focus on identifying and eliminating billing failures, particularly by automating manual processes that could be error-prone.

As a Software Development Manager, you'll work closely with product managers and engineers to shape the future direction of these critical services. Your responsibilities will include fostering a collaborative team environment, providing technical guidance, and ensuring the successful delivery of features. The position requires a strong background in software engineering, with particular emphasis on DevOps and System Reliability Engineering principles.

The ideal candidate should have a passion for people management, demonstrated success in recruiting and developing talent, and a track record of driving operational excellence. You'll need to be data-driven, utilizing metrics and monitoring to improve processes and team performance. This role offers the opportunity to make a significant impact on AWS's commerce platform while working with cutting-edge technologies and talented engineers.

Amazon offers a collaborative work environment, opportunities for career growth, and the chance to work on systems that impact millions of customers. The position is based in Arlington, VA, where you'll be part of a dynamic team working on critical infrastructure for one of the world's leading cloud platforms.