Customer Engineer, Applied AI, Google Cloud

Google Cloud is seeking a Customer Engineer specializing in Applied AI to join their Professional Services team. This role combines deep technical expertise in AI/ML with customer-facing responsibilities, making it perfect for those who excel at both technical implementation and business consultation. The position requires 10 years of cloud architecture experience and 4 years of conversational AI expertise.

As a Customer Engineer, you'll work directly with clients to transform their businesses using Google Cloud's AI/ML capabilities, particularly focusing on the Customer Engagement Suite including Cloud Contact Center AI, Dialogflow, and Agent Builder. You'll be responsible for designing and implementing AI solutions, delivering technical workshops, and serving as a trusted advisor to customers on their cloud journey.

The role offers the opportunity to work with cutting-edge AI technology while helping shape the future of businesses across various industries. You'll be part of Google Cloud's mission to accelerate digital transformation for organizations worldwide, working with enterprise-grade solutions and the latest AI/ML tools.

Key responsibilities include translating business needs into technical solutions, developing proofs-of-concept, optimizing AI implementations, and advocating for Google Cloud at various events. The position requires excellent communication skills, as you'll need to explain complex technical concepts to diverse audiences.

This is an excellent opportunity for experienced professionals who want to combine their technical AI expertise with customer engagement, working at the forefront of cloud technology while helping businesses innovate and grow. The role offers the flexibility to work from either Melbourne or Sydney, Australia, and includes travel opportunities to client sites and industry events.