Senior Java Support Engineer

World leader in cloud solutions providing IT solutions to the financial services industry, serving 900+ financial institutions across 130 countries.
Backend
Senior Software Engineer
In-Person
3+ years of experience
Finance · Enterprise SaaS

Description For Senior Java Support Engineer

Oracle Financial Services Global Industries Unit (FSGIU) is seeking a Senior Java Support Engineer to join their world-class banking support team. As a leader in providing IT solutions to the financial services industry, Oracle serves 900+ financial institutions across 130 countries. The role involves working with state-of-the-art technologies in a real-time, high-volume, mission-critical environment.

The ideal candidate will be responsible for providing post-sales support and solutions to Oracle's customer base, serving as a primary point of contact for technical issues. This position requires strong expertise in Java, Oracle Database, PL/SQL, and modern web technologies, combined with excellent debugging and problem-solving skills.

Key responsibilities include resolving technical customer inquiries, troubleshooting complex issues, and maintaining high customer satisfaction levels. The role offers opportunities to work with emerging technologies, cloud solutions, and interact with C-level customers. Experience in banking product support or bank IT is highly valued.

Oracle offers a competitive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and encourages community involvement through volunteer programs. This is an excellent opportunity to join a global leader in enterprise software and cloud computing, working on solutions that impact millions of banking customers daily.

Last updated a day ago

Responsibilities For Senior Java Support Engineer

  • Provide technical interface to customers, OEMs and VARs
  • Resolve problems related to installation and maintenance of Oracle products
  • Provide support through Oracle Solution Center
  • Maintain high level of customer satisfaction
  • Work independently and collaborate with senior support engineers
  • Research and develop solutions through problem replication

Requirements For Senior Java Support Engineer

Java
  • 3 to 5+ years of experience
  • Technical expertise in Oracle Database, PL/SQL, Application Servers, Web Technologies, Rest API
  • Experience in Banking Product Support or Development
  • Strong debugging and issue triaging skills
  • Excellent communication skills for customer interactions
  • Familiarity with Spring Framework, Spring Boot, Oracle JET & Microservices
  • English language proficiency

Benefits For Senior Java Support Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

Interested in this job?

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