Oracle Financial Services Global Industries Unit (FSGIU) is seeking a Senior Java Support Engineer to join their world-class banking support team. As a leader in providing IT solutions to the financial services industry, Oracle serves 900+ financial institutions across 130 countries. The role involves working with state-of-the-art technologies in a real-time, high-volume, mission-critical environment.
The ideal candidate will be responsible for providing post-sales support and solutions to Oracle's customer base, serving as a primary point of contact for technical issues. This position requires strong expertise in Java, Oracle Database, PL/SQL, and modern web technologies, combined with excellent debugging and problem-solving skills.
Key responsibilities include resolving technical customer inquiries, troubleshooting complex issues, and maintaining high customer satisfaction levels. The role offers opportunities to work with emerging technologies, cloud solutions, and interact with C-level customers. Experience in banking product support or bank IT is highly valued.
Oracle offers a competitive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and encourages community involvement through volunteer programs. This is an excellent opportunity to join a global leader in enterprise software and cloud computing, working on solutions that impact millions of banking customers daily.