Alex ChiouTech Lead @ Robinhood, Meta, Course Hero
Overview
Establishing Trust
Handling "Awkward" Conversations
Finishing Words
Giving Feedback
- If you're giving constructive feedback, try to pair it with something positive. In general, positives are good at offsetting negatives.
- Tentative language is also crucial, especially with constructive feedback.
- Example feedback around running meetings:
- Bad: "You need to stop cutting people off in meetings."
- Good: "You do a great job running meetings and making sure that they're on track, but I feel like in pursuit of that, you sometimes cut people off too soon and aggressively instead of letting their voice fully be heard. I think letting everyone get their complete thoughts out is important for our team, and we can always extend the meeting length if there's no way we can time-box properly while doing this."
- Your overall mentality should be, "How can we all become better?", as opposed to, "I need to tell this person why they suck.".
- If you don't feel too close to the person you're giving feedback to, you can go through your manager to share the feedback with them or with their manager. At a high-level, you can see your manager as a "people API" to abstract away issues like these.
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