Manage Expectations

As a tech lead, you will have a ton of things to do and not a ton of time. Because of this, you need to be crystal clear about what you're working on, why you're working on it, and when you're going to have that work done. This lesson teaches you:

  • The danger and hugely negative consequences of mismanaging expectations
  • Proactive mechanisms you can use to maintain alignment around expectations
  • How to properly react and communicate when expectations are falling through