Design a system for deleting all user data.

Medium
4 months ago

Let's design a system for deleting all user data in a large-scale application. Consider the following requirements:

  1. Compliance: The system must adhere to data privacy regulations (e.g., GDPR, CCPA) regarding the right to be forgotten. This means all personal data must be permanently and irrevocably deleted.
  2. Data Scope: User data is distributed across various databases (e.g., relational, NoSQL), object storage, and potentially third-party services. Examples include:
    • User profiles in a relational database (name, email, address).
    • User-generated content (photos, videos) in object storage.
    • User activity logs in a NoSQL database.
    • User data cached in a Redis cluster.
    • User accounts on integrated third-party services (e.g., payment processors, social media platforms).
  3. Performance: The deletion process should be efficient and not significantly impact the performance of other system operations. Consider the impact on databases and other services during peak hours.
  4. Consistency: The system must ensure data consistency. For example, if a user has dependencies on other data (e.g., a user is an administrator of a group), these dependencies must be handled correctly (e.g., reassigning ownership, deleting dependent data).
  5. Auditability: All deletion requests and actions must be logged for auditing and compliance purposes. The logs should record who requested the deletion, when it was requested, what data was deleted, and the outcome of the deletion process.
  6. Error Handling: The system should gracefully handle errors and retries. If a deletion fails in one component, it should be retried or rolled back appropriately, and alerts should be generated.
  7. Scalability: The system must be able to handle a large number of deletion requests concurrently.
  8. Data Minimization: Before initiating the deletion process, verify if data minimization techniques can be applied instead of complete deletion, such as anonymization or pseudonymization, especially for datasets needed for analytical purposes.

Given these requirements, how would you design a system to handle user data deletion requests? Discuss the architecture, components, data flow, and any trade-offs you would consider.

Sample Answer

System Design: User Data Deletion

Requirements

  • Compliance: Adherence to data privacy regulations (GDPR, CCPA).
  • Data Scope: Deletion across various databases (relational, NoSQL), object storage, third-party services, caches.
  • Performance: Efficient deletion without impacting other operations.
  • Consistency: Handling dependencies and maintaining data integrity.
  • Auditability: Logging deletion requests and actions.
  • Error Handling: Graceful error handling, retries, and alerts.
  • Scalability: Handling concurrent deletion requests.
  • Data Minimization: Consider anonymization/pseudonymization where possible.

High-Level Design

The user data deletion system will employ an asynchronous, event-driven architecture to handle deletion requests efficiently and reliably. The system comprises the following components:

  1. Deletion Request API: An endpoint for users or internal services to initiate data deletion requests.
  2. Request Validator & Authenticator: Validates the request and authenticates the user or service making the request.
  3. Message Queue (e.g., Kafka, RabbitMQ): A distributed message queue to decouple the request and processing stages, ensuring scalability and fault tolerance.
  4. Deletion Orchestrator: Subscribes to the message queue and coordinates the deletion process across various data stores and services.
  5. Data Store Adapters: Components responsible for interacting with specific databases, object storage, and third-party services. Each adapter implements the deletion logic specific to its data store.
  6. Audit Logging Service: Logs all deletion requests, actions, and outcomes.
  7. Error Handling & Retry Mechanism: Handles deletion failures, retries operations, and generates alerts.
  8. Data Minimization Assessor: Assesses if data can be minimized instead of complete deletion.

Data Flow

  1. A user initiates a data deletion request through the Deletion Request API.
  2. The Request Validator & Authenticator validates the request and authenticates the user.
  3. The API publishes a deletion request message to the Message Queue.
  4. The Deletion Orchestrator consumes the message from the queue.
  5. The Orchestrator identifies all relevant data stores and services containing the user's data.
  6. The Orchestrator invokes the appropriate Data Store Adapters to delete the data.
  7. Each Adapter performs the deletion operation in its respective data store.
  8. The Adapters report the outcome (success/failure) to the Orchestrator.
  9. The Orchestrator aggregates the results and logs the entire process in the Audit Logging Service.
  10. If any deletion fails, the Error Handling & Retry Mechanism attempts to retry the operation or rolls back changes as needed, generating alerts for persistent failures.

Data Model

User Data Deletion Request

FieldTypeDescription
request_idUUIDUnique identifier for the deletion request.
user_idUUIDIdentifier of the user whose data is to be deleted.
requested_byStringUser or service that initiated the deletion request (e.g., user, support agent, system process).
request_timeTimestampTimestamp of when the deletion request was made.
deletion_reasonStringReason for the deletion request (e.g., user request, regulatory compliance).
statusEnumStatus of the deletion request (e.g., PENDING, IN_PROGRESS, COMPLETED, FAILED).
data_storesJSONA JSON object containing information about which data stores and services contain the user's data and their corresponding deletion status.

Audit Log

FieldTypeDescription
log_idUUIDUnique identifier for the audit log entry.
request_idUUIDThe request_id from the User Data Deletion Request.
timestampTimestampTimestamp of when the event occurred.
actionStringDescription of the action performed (e.g., "Deletion request received", "Data deleted from DB").
data_storeStringName of the data store or service where the action was performed.
statusEnumStatus of the action (e.g., SUCCESS, FAILURE).
detailsJSONAdditional details about the action (e.g., error messages, number of records deleted).

Endpoints

1. Submit Deletion Request

  • Endpoint: POST /v1/deletion_requests

  • Request Body:

    {
      "user_id": "123e4567-e89b-12d3-a456-426614174000",
      "deletion_reason": "User requested deletion"
    }
    
  • Response (Success):

    {
      "request_id": "a1b2c3d4-e5f6-7890-1234-567890abcdef",
      "status": "PENDING"
    }
    
  • Response (Failure):

    {
      "error": "Invalid user ID"
    }
    

2. Get Deletion Request Status

  • Endpoint: GET /v1/deletion_requests/{request_id}

  • Response (Success):

    {
      "request_id": "a1b2c3d4-e5f6-7890-1234-567890abcdef",
      "user_id": "123e4567-e89b-12d3-a456-426614174000",
      "status": "COMPLETED",
      "data_stores": {
        "users_db": "SUCCESS",
        "object_storage": "SUCCESS",
        "activity_logs": "SUCCESS",
        "third_party_service": "SUCCESS"
      }
    }
    
  • Response (Failure):

    {
      "error": "Request not found"
    }
    

Trade-offs

ComponentApproachProsCons
Message QueueAsynchronous processingDecoupling, scalability, fault tolerance. Handles spikes in deletion requests without overwhelming system.Increased complexity, potential for message loss (requires robust message durability configurations).
Data Store AdaptersSpecific adapters for each data storeOptimized deletion logic for each data store.Increased development effort, requires maintenance for each data store.
Deletion OrchestratorCentralized coordinationSimplified management, consistent deletion process.Single point of failure (mitigate with redundancy). Can become a bottleneck if not designed to handle high throughput.
Audit LoggingComprehensive loggingCompliance, auditability, debugging.Increased storage requirements, potential performance impact (use asynchronous logging).
Error HandlingRetries and RollbacksEnsures data consistency, minimizes data loss.Increased complexity, potential for infinite retries (implement retry limits and dead-letter queues).
Data MinimizationAnonymization/PseudonymizationReduces deletion scope, retains data for analytical purposes, reduces impact on system.Requires careful consideration of privacy implications, may not be suitable for all types of data or regulatory requirements.

Other Approaches

1. Synchronous Deletion

  • Instead of using a message queue, the Deletion Request API could directly invoke the Data Store Adapters in a synchronous manner.
  • Pros: Simpler architecture, lower latency for deletion requests.
  • Cons: Reduced scalability, potential performance impact on API, increased risk of cascading failures.

2. Database-Level Cascade Delete

  • Leverage database features like cascade delete to automatically delete related data.
  • Pros: Simplified deletion logic, ensured data consistency within a single database.
  • Cons: Limited to relational databases, does not handle data in object storage or third-party services, can lead to unintended data loss.

Edge Cases

  1. Circular Dependencies: If user data has circular dependencies (e.g., user A owns data that user B depends on, and vice versa), the deletion process needs to handle this carefully to avoid infinite loops or data inconsistencies. Solution: Implement a dependency resolution algorithm to determine the correct deletion order.
  2. Large Data Volumes: Deleting a user's data might involve deleting a massive amount of data, which can take a long time and impact database performance. Solution: Implement batch deletion, use indexing to speed up deletion queries, and consider archiving older data before deletion.
  3. Third-Party Service Failures: If a third-party service fails to delete user data, the system needs to handle this gracefully and potentially notify the user or administrator. Solution: Implement retry mechanisms, use circuit breakers to prevent cascading failures, and provide a manual intervention process for handling persistent failures.
  4. Data Replication Lag: In distributed systems with data replication, deletions might not be immediately propagated to all replicas. Solution: Ensure eventual consistency by waiting for the deletion to propagate to all replicas or by implementing a read-after-write consistency model.
  5. Zombie Records: Sometimes there might be orphaned records in databases that are associated with the user being deleted, but were missed in initial scans. Implement additional scans/queries to ensure all orphaned records are eventually scrubbed.

Future Considerations

  1. Data Archival: Implement a data archival process to move older data to cheaper storage before deletion. This can improve deletion performance and reduce storage costs.
  2. Real-time Deletion Monitoring: Implement real-time monitoring dashboards to track deletion progress, identify potential issues, and ensure compliance with SLAs.
  3. Automated Data Discovery: Automate the process of discovering where user data is stored across the system. This can help to ensure that all data is deleted and reduce the risk of data leaks.
  4. Integration with Data Governance Tools: Integrate the deletion system with data governance tools to ensure compliance with data privacy policies and regulations.
  5. Deletion Scheduling: Allow users to schedule data deletion requests for a future date. This can be useful for users who want to delete their data after a certain period of time. Also can be used for internal automated purges for compliance.