IT Helpdesk Engineer

Acronis, a global cyber protection company, is seeking an IT Helpdesk Engineer to join their innovative team. Founded in 2003, Acronis has grown to serve over 750,000 businesses through 20,000 service providers worldwide, with offices in 15 locations and more than 1800 employees across 50+ countries.

The role involves providing first and second-level technical support, troubleshooting hardware and software issues, and maintaining computer systems. You'll be responsible for managing IT-related projects, configuring new hardware and software, and ensuring compliance with internal and external regulations.

The ideal candidate brings 2-3 years of relevant experience in technical support, with strong knowledge of Windows OS, macOS, and Microsoft Office 365. You should possess excellent communication and problem-solving skills, with the ability to work effectively in a team environment.

Acronis offers an attractive benefits package including hybrid work arrangements, 25 days paid annual leave, health insurance for employees and family members, sports and transport benefits. The company provides professional development opportunities through mentorship programs, training, certifications, and conference participation.

Join a company culture focused on making positive impact, where mutual trust and respect are cornerstone values. Acronis's commitment to innovation in cyber protection, combined with their comprehensive benefits and professional growth opportunities, makes this an excellent opportunity for IT professionals looking to advance their careers in a global, dynamic environment.