Tier 3 QA Engineer

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management solutions.
Bratislava, Slovakia
Backend
Mid-Level Software Engineer
In-Person
1,000 - 5,000 Employees
2+ years of experience
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Description For Tier 3 QA Engineer

Acronis, a world leader in cyber protection, is seeking a Tier 3 QA Engineer to join their mission in creating a #CyberFit future. This role involves verifying product functionality based on customer reports, designing test scenarios, running tests, creating environments, analyzing results, and preparing defect reports for the development/product team. The position also includes participation in pre-release testing and internal user acceptance testing.

Key responsibilities include:

  • Analyzing customer issues and investigating root causes
  • Identifying test conditions and designing test cases
  • Maintaining and designing complex test environments
  • Executing test cases according to described scenarios
  • Working with logs and diagnostic information
  • Analyzing test results and preparing reports
  • Logging and documenting bugs in Jira
  • Participating in building virtual testing frameworks
  • Executing exploratory testing and User Acceptance Testing (UAT)
  • Collaborating with R&D, Support, Product, and other departments

The ideal candidate should have:

  • Bachelor's degree in Computer Science or Engineering
  • 2+ years of experience as a QA Tester (Manual), System Administrator, or related field
  • Pre-Intermediate level of English or higher
  • Familiarity with virtualization systems (VMWare ESXi, MS Hyper-V, oVirt, KVM)
  • Strong skills in Windows/Linux system operations
  • Knowledge of various operating systems
  • Experience with GUI and CLI
  • Experience in testing or support of endpoint security solutions
  • Strong analytical and problem-solving skills
  • Attention to detail and time-management skills

Additional valuable skills include MacOS experience, cybersecurity analyst skills, and scripting abilities (JavaScript, Python, PowerShell, etc.).

Acronis offers a dynamic, global environment with offices worldwide and over 1800 employees in 50+ countries. The company culture focuses on making a positive impact and values mutual trust, respect, and the belief in contributing to the world every day. Join the "A-Team" and be part of an innovative and expanding business that protects over 750,000 businesses worldwide.

Last updated 6 months ago

Responsibilities For Tier 3 QA Engineer

  • Analyze Customers' issues, investigate root causes
  • Identify test conditions, design test cases, plan testing activities
  • Maintain and design complex test environments required for tests execution
  • Execute test cases according to the described scenarios (Customer cases)
  • Work with logs & diagnostic information using appropriate techniques & tools
  • Analyze test results, logs & prepare reports to the development teams
  • Log & document bugs in the tracking system (Jira), verify bugs
  • Participate in building of virtual testing framework
  • Execute exploratory testing & User Acceptance Testing (UAT)
  • Collect comprehensive & relevant data for bug investigation
  • Work with R&D, Support, Product, and other departments on technical questions & user scenarios

Requirements For Tier 3 QA Engineer

JavaScript
Python
  • Bachelor's degree in Computer Science or Engineering
  • 2+ years of experience as a QA Tester (Manual) or System Administrator or in a related field
  • Pre-Intermediate level of English (ability to read documentation & write simple texts) or higher
  • Familiarity with any Virtualization system (VMWare ESXi, MS Hyper-V, oVirt, KVM)
  • Strong skills of basic Windows/Linux system operations, including software installation, network configuration, general troubleshooting
  • Knowledge of various operating systems: MS Windows (including corporate versions) and Linux distributions
  • Hands-on experience with GUI, and CLI
  • Experience in testing or support of endpoint security solutions
  • Experience in investigating and troubleshooting performance related incidents with built-in and 3rd-party tools
  • Understanding of User Experience
  • Understanding of common software failures & faults
  • Attention to details
  • Strong analytical & problem solving skills
  • Time-management skills (SLA)
  • Strong multitasking
  • Ability to work autonomously & in a team

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