Principal Product Manager, Retention (Adobe Sign)

Adobe is seeking a Principal Product Manager to lead retention strategy for Adobe Sign, a crucial component of their digital experience platform. This role sits at the intersection of customer success and business growth, focusing on developing and executing strategies to drive user engagement and retention.

The position requires a seasoned product leader who will own the complete lifecycle engagement strategy, from initial onboarding through ongoing customer success. You'll be responsible for crafting multi-channel communication strategies utilizing email, in-product notifications, nudges, and webinars to drive feature adoption and ultimately influence retention and revenue outcomes.

As a Principal Product Manager, you'll lead cross-functional teams including engineering, design, sales, and marketing to deliver impactful customer experiences. The role demands strong analytical skills to drive data-informed decisions, combined with excellent stakeholder management abilities to influence at all levels of the organization.

The ideal candidate brings 5+ years of product management experience, preferably in enterprise SaaS, with a proven track record of delivering measurable business impact. You should be passionate about customer experience, skilled in experimental design and execution, and capable of mentoring other product managers.

Adobe offers a competitive compensation package ranging from $145,100 to $273,200 annually, plus additional benefits including equity, annual incentives, and comprehensive health coverage. This is a high-visibility role perfect for someone eager to make a significant impact at a company that's revolutionizing how businesses handle digital agreements.

Working at Adobe means joining a company that's passionate about empowering people to create exceptional digital experiences. You'll be part of a team that's transforming how companies interact with customers across every screen, while enjoying the benefits of a company that values innovation, creativity, and employee growth.