Product Manager
Description For Product Manager
Adobe, a global leader in digital experiences, is seeking a Product Manager to join their Success Plans team. This role combines strategic product leadership with hands-on execution to drive customer success and value realization.
As the Global Go-To-Market Manager for Adobe Success plans, you'll be at the forefront of developing and managing crucial service offerings that help customers maximize their Adobe product investments. This position requires a unique blend of product management expertise, strategic thinking, and customer advocacy.
The role involves creating and managing Adobe Success plans that solve real customer problems while driving product adoption and value realization. You'll work closely with customer engineering, technical account managers, field engineers, and customer success teams to build profitable business models. Your responsibilities will include developing offerings and add-ons, formulating pricing strategies, analyzing portfolio performance, and recommending improvements.
In this fast-paced, high-growth environment, you'll need to be both strategic and tactical. You'll lead cross-functional initiatives, influence stakeholders across the organization, and drive results through data-driven decision making. The position requires strong analytical abilities to gather customer insights and identify market opportunities, combined with excellent communication skills to present strategies to senior leadership.
The ideal candidate brings 6+ years of product management experience in support services, professional services, or software, with a proven track record of delivering results. You should have deep knowledge of customer needs, strong leadership abilities, and excellent analytical skills. A bachelor's degree is required, with an MBA preferred.
This role offers an exciting opportunity to shape Adobe's service offerings while working with cutting-edge technology and talented teams. You'll have the chance to make a significant impact on how customers experience and succeed with Adobe's products. The position comes with competitive compensation ($145,100 - $273,200 annually), equity opportunities, and the chance to work with a company that's consistently recognized as a great place to work.
If you're passionate about creating exceptional customer experiences, driving strategic initiatives, and leading cross-functional teams, this role offers an excellent opportunity to advance your career with a leader in the digital experience space.
Responsibilities For Product Manager
- Create, manage, and measure effective Adobe Success plans solving customer problems
- Identify and intake new opportunities
- Build arguments and gather requirements as customer advocate
- Help coordinate standard bill of materials including scope and statement of work
- Refresh offers to drive down costs and bring in efficiencies
- Lead and influence cross functional teams
- Oversee portfolio offerings world-wide
- Partner with product marketing to develop customer programs and incentives
- Support sales enablement by communicating value propositions
Requirements For Product Manager
- 6+ years of product management experience in support services, professional services, or software
- Bachelor's degree or equivalent experience in business or marketing; MBA preferred
- Strong communication skills for written and verbal presentations
- Robust analytical abilities to gather customer insights and make data-driven decisions
- Deep knowledge of customer needs and competitive situation
- Proven leadership and management skills
- Ability to plan, organize, negotiate, and establish priorities
- Hard-working, dedicated, well-organized
- Ability to clearly articulate technical solutions
- High degree of intellectual curiosity
- Willing to travel two to three times annually
Benefits For Product Manager
- Competitive salary range $145,100 - $273,200
- Annual Incentive Plan (AIP)
- Long-term incentives in form of equity awards
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