Senior Customer Success Engineer (Mobile)

Adobe is seeking a Senior Customer Success Engineer to join their Mobile Team, focusing on enterprise customer experience with Adobe Marketing Solutions. This role combines deep technical expertise with customer-facing responsibilities, requiring both strong engineering skills and excellent communication abilities.

The position involves working with sophisticated mobile technologies and Adobe Marketing Solutions including Adobe Journey Optimizer (AJO), Adobe Target, and Customer Journey Analytics (CJA). The successful candidate will be responsible for resolving technical issues, empowering enterprise customers, and improving overall solution experiences.

Key aspects of the role include technical problem-solving, tool development, and direct customer collaboration. The engineer will need to address complex mobile SDK issues, develop diagnostic tools, and work closely with both customers and internal teams to ensure successful implementation and usage of Adobe's solutions.

The ideal candidate brings 5+ years of software development experience, strong mobile platform knowledge (iOS, Android, React Native), and excellent debugging capabilities. They should be able to think abstractly to create scalable solutions while maintaining strong communication skills to explain technical concepts to diverse audiences.

Adobe offers an exceptional work environment, recognized globally on Best Companies lists. The company provides comprehensive benefits and maintains a strong commitment to diversity and inclusion. The position offers competitive compensation ranging from $133,900 to $242,000 annually, based on location and experience.

This role presents an opportunity to impact how enterprise customers experience and succeed with Adobe's tools while working with cutting-edge mobile technologies and marketing solutions. The position combines technical challenge with customer impact, making it ideal for engineers who enjoy both solving complex problems and helping others succeed.