Senior Customer Success Engineer (Mobile)

Adobe is seeking a Senior Customer Success Engineer to join their Mobile Team, focusing on enhancing enterprise customers' experience with Adobe Marketing Solutions. This role combines deep technical expertise with customer-facing responsibilities, making it perfect for engineers who enjoy both solving complex problems and helping others succeed.

The position involves working with cutting-edge mobile technologies and Adobe's marketing solutions suite, including Adobe Journey Optimizer (AJO), Adobe Target, and Customer Journey Analytics (CJA). You'll be responsible for resolving technical issues, developing tools for problem diagnosis, and ensuring customers can fully leverage Adobe's mobile capabilities.

As a Senior Customer Success Engineer, you'll serve as a bridge between Adobe's technology and its enterprise customers. Your role will involve debugging sophisticated mobile issues, creating solutions that scale, and translating complex technical concepts into actionable guidance for customers. You'll work closely with engineering teams to resolve critical issues and identify opportunities for product improvement.

The ideal candidate brings 5+ years of software development experience, strong mobile development expertise across iOS, Android, and React Native platforms, and excellent communication skills. Knowledge of Adobe Experience Cloud solutions is a plus, as is familiarity with the digital marketing ecosystem.

At Adobe, you'll be part of a team that's passionate about delivering world-class mobile experiences. The company offers competitive compensation ($133,900 - $242,000 annually), comprehensive benefits, and the opportunity to work with cutting-edge technology while making a significant impact on how enterprise customers succeed with Adobe's solutions.

Adobe values diversity and inclusion, providing equal opportunities regardless of background. The company is known for its exceptional work environment, unique Check-In approach to feedback, and commitment to employee growth. Join Adobe to be part of transforming how companies deliver digital experiences while building your career in a supportive, innovative environment.