Senior Customer Success Engineering (Mobile)

Adobe is seeking a Senior Customer Success Engineer specializing in mobile technologies to join their team. This role combines technical expertise with customer success, focusing on Adobe Marketing Solutions including Adobe Journey Optimizer (AJO), Adobe Target, and Customer Journey Analytics (CJA).

The position requires a deep understanding of mobile development and debugging, with the successful candidate working at the intersection of customer support and technical problem-solving. You'll be responsible for addressing complex mobile SDK implementations, developing tools for issue resolution, and ensuring enterprise customers can fully leverage Adobe's mobile solutions.

Your role will involve direct collaboration with customers to resolve technical challenges, working alongside internal engineering teams to improve product functionality, and creating documentation that helps customers better understand and implement Adobe's mobile tools. The ideal candidate brings both technical depth in mobile development and strong communication skills to translate complex concepts for various audiences.

Key technical areas include mobile SDK implementation, API integration, and system debugging across iOS, Android, and React Native platforms. You'll work with Adobe's marketing technology stack, particularly focusing on mobile implementations of Adobe Experience Cloud products.

This is an excellent opportunity for a senior engineer who enjoys both technical problem-solving and customer interaction, offering the chance to impact how enterprise customers implement and succeed with Adobe's mobile solutions. The role offers competitive compensation ($133,900 - $242,000 annually) plus benefits, and sits at the crucial intersection of Adobe's technical and customer-facing operations.

Adobe provides a collaborative work environment, recognized globally for its excellence, and offers comprehensive benefits including medical, dental, vision, 401k, and equity opportunities. The company maintains a strong commitment to diversity and inclusion, welcoming candidates from all backgrounds to contribute to their mission of transforming digital experiences worldwide.