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Senior Experience Success Engineer: Technical Lead

Adobe changes the world through digital experiences, providing tools for emerging artists to global brands to design and deliver exceptional digital experiences.
Basel, Switzerland
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS
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Description For Senior Experience Success Engineer: Technical Lead

Adobe, a global leader in digital experiences, is seeking a Senior Experience Success Engineer: Technical Lead to drive innovation in their Experience Success team. This role combines technical leadership with customer-centric solution development, focusing on building self-learning automations that help enterprise customers achieve their business goals.

The position requires a unique blend of technical expertise and leadership skills, with a focus on architecting and implementing GenAI-first solutions. You'll be at the forefront of integrating cutting-edge technologies while maintaining a strong focus on delivering measurable customer value. The role involves leading architectural decisions, mentoring team members, and working directly with customers to understand and solve complex technical challenges.

As a technical lead, you'll be responsible for driving the evolution of product architecture while ensuring it aligns with both technical excellence and business objectives. The role requires deep expertise in Node.js and modern web technologies, combined with the ability to mentor others and foster a culture of innovation and customer-first development.

Adobe offers a dynamic environment where you'll work with cutting-edge technologies while having the opportunity to impact how global brands deliver digital experiences. The company's commitment to innovation, combined with its scale and market position, provides an unique opportunity to work on challenging problems while maintaining work-life balance and professional growth.

The ideal candidate will bring both technical depth and leadership capabilities, with a proven track record of delivering complex technical solutions while mentoring teams and driving architectural decisions. If you're passionate about leading technical innovation while maintaining a strong focus on customer value, this role offers an excellent opportunity to make a significant impact at a global scale.

Last updated 7 months ago

Responsibilities For Senior Experience Success Engineer: Technical Lead

  • Lead the evolution of product architecture ensuring measurable customer value
  • Engage with customers to understand needs and translate into GenAI-first software architecture
  • Drive software changes execution through collaboration with engineers
  • Develop core services and customer-facing cloud-native applications
  • Mentor engineers in technical excellence and customer-first practices
  • Integrate Generative AI capabilities in product features and development workflows
  • Challenge assumptions, prototype fast, and iterate based on customer feedback

Requirements For Senior Experience Success Engineer: Technical Lead

Node.js
JavaScript
React
Python
  • BTech/MS in Computer Science or equivalent experience
  • Deep knowledge of modern Node.js and its ecosystem
  • Front-end development expertise in HTML, CSS, JavaScript, and React
  • Strong understanding of customer interactions and business value creation
  • Experience with secure, scalable system design and various database models
  • Experience with CI/CD, monitoring, observability, and tracing
  • Strong mentoring skills and collaborative communication abilities
  • Outstanding problem-solving skills

Benefits For Senior Experience Success Engineer: Technical Lead

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Comprehensive health benefits including medical, dental, and vision insurance
  • 401k retirement plan
  • Professional development opportunities
  • Collaborative work environment

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