Sr. Manager, Solution Architecture - Product Development

Adobe is seeking a Sr. Manager, Solution Architecture for their Product Development organization, focusing on Customer Journey Management applications including Adobe Journey Optimizer and Experience Decisioning. This role is crucial in driving customer success and product innovation through direct engagement with strategic customers and the broader Adobe ecosystem. The position combines technical leadership with customer-facing responsibilities, requiring deep expertise in enterprise architecture and Adobe's technology stack.

As a Solution Architect, you'll be instrumental in ensuring technical success and product adoption while working closely with Adobe's strategic customers. You'll leverage your expertise to guide implementation strategies, provide technical recommendations, and drive product innovation based on real-world customer usage and feedback. The role involves creating standard methodologies and technical guides that enhance product adoption and customer success across the Adobe ecosystem.

The ideal candidate brings a unique blend of technical depth and customer-facing skills, with experience in enterprise architecture and Adobe's cloud solutions. You'll need strong analytical and communication abilities to effectively collaborate with various stakeholders, from engineering teams to customers. The position requires both strategic thinking to drive product advancement and hands-on technical skills to resolve complex implementation challenges.

This is an excellent opportunity for a seasoned technical leader who is passionate about customer success and product innovation. The role offers the chance to directly impact Adobe's product development while working with cutting-edge technologies in the customer experience management space. Based in San Jose, you'll be at the heart of Adobe's innovation center, working on solutions that shape the future of digital experiences.