Application Support Engineer

Advanced Navigation is a leading innovator in AI robotics and navigation technology, with a global presence and headquarters in Sydney. As an Application Support Engineer, you'll join our customer support team, focusing on providing expert technical advice, problem analysis, and application support to new and existing customers.

Your responsibilities will include:

• Troubleshooting complex software/hardware issues
• Writing technical knowledge articles and reports
• Maintaining and improving customer-facing tools and drivers
• Application testing
• Traveling for specialized support/sales opportunities and customer training

Key qualifications:

• Bachelor or master's degree in Engineering
• 3+ years of experience as a Solution/Application/Support Engineer
• Strong communication skills and ability to explain complex technical topics
• Experience with CRM systems and tools like Matlab for data analysis
• Collaborative mindset and dedication to delivering great customer experiences

Benefits:

• Central Sydney office location
• Financial support for further education, conferences, and training
• Employee assistance program
• Regular team building and social activities
• Weekly Yoga, Meditation, and Pilates classes
• Free coffee and snacks, fortnightly team lunches

Join Advanced Navigation to work on cutting-edge technologies that are used in various industries, from autonomous vehicles and farming equipment to space exploration. You'll be part of a team that's shaping the future of navigation and robotics technology.