Senior Network Engineer

AHEAD builds platforms for digital business, specializing in cloud infrastructure, automation, analytics, and software delivery to help enterprises achieve digital transformation.
DevOps
Senior Software Engineer
Remote
501 - 1,000 Employees
12+ years of experience
Enterprise SaaS

Description For Senior Network Engineer

AHEAD is a leading enterprise technology company that builds platforms for digital business transformation. As a Senior Network Engineer, you'll be a crucial part of their Managed Services Infrastructure Practice, focusing on Network and Voice Services. The role demands extensive experience in network infrastructure management, offering the opportunity to work with cutting-edge technologies and handle critical network operations.

The position requires a seasoned professional with 12+ years of network infrastructure experience, including specific expertise with Cisco, Palo Alto, and NetScaler systems. You'll be responsible for managing customer network infrastructure, leading technical troubleshooting, and ensuring service quality meets SLA requirements. The role combines technical expertise with leadership opportunities, as you'll be expected to mentor team members and contribute to continuous improvement initiatives.

AHEAD offers a comprehensive benefits package and emphasizes professional growth through their multi-million-dollar tech lab and support for certifications. The company strongly values diversity and inclusion, maintaining specific initiatives like Moving Women AHEAD and RISE AHEAD. They provide a collaborative environment where different perspectives are valued and respected.

This remote position offers the flexibility of working from home while being part of a dynamic team that handles complex network challenges. The role is ideal for someone who combines deep technical knowledge with strong communication skills and a passion for mentoring others. If you're looking to advance your career in network engineering while working with enterprise-level infrastructure and contributing to digital transformation initiatives, this position at AHEAD presents an excellent opportunity.

Last updated 20 days ago

Responsibilities For Senior Network Engineer

  • Manage and maintain customer Network infrastructure
  • Communicate incident ticket/service request status with customers
  • Perform baseline network administration including MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN
  • Lead technical troubleshooting of critical network outages
  • Perform AWS VPCs and CIDR management
  • Execute Network routine and emergency infrastructure maintenance
  • Build and maintain documentation for customer Network infrastructure
  • Manage service requests ensuring adherence to SLAs
  • Provide support and cross-training to team members

Requirements For Senior Network Engineer

Kubernetes
Linux
  • 12+ years of experience with operational administration of Network Infrastructure
  • 9+ years working with monitoring platforms
  • 6+ years of experience with Cisco Infrastructure
  • 6+ years of experience with Palo Alto Infrastructure
  • 4+ years of experience with NetScaler Infrastructure
  • Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA
  • Experience with GlobalProtect, AnyConnect, FortiClient
  • Strong background with Network Management Systems and IPAM
  • Bachelor's Degree or Equivalent Experience
  • CCIE R&S or Security, PCNSE certification desired

Benefits For Senior Network Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave

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