Senior Frontend Software Engineer, Community Support Platform

Airbnb's Community Support Platform (CSP) team is seeking a Senior Frontend Software Engineer to join their global business unit. This role is crucial in supporting millions of guests and hosts worldwide. As part of the Command Hub Team, you'll lead frontend efforts in developing comprehensive management features and modern web frameworks. The position involves creating intelligent UI tools, including workflow builders and Prompt Studio for LLM prompts management.

The ideal candidate will shape the technical vision for the platform, delivering flexible and scalable solutions. You'll work with cross-functional teams to design and implement high-quality end-to-end solutions, while maintaining a strong focus on technical excellence from design through production.

This is a remote position within the United States, offering a competitive salary range of $185,000 - $223,000 USD. The role requires 6+ years of industry experience, with strong expertise in TypeScript/JavaScript, React, and modern web technologies. You'll be joining a company that values diversity and inclusion, with a rich history of connecting people through unique travel experiences since 2007.

The position offers an opportunity to make a significant impact on Airbnb's customer support infrastructure while working with cutting-edge technologies. You'll be responsible for driving frontend vision, supporting product engineering teams, and contributing to the full development cycle. The role combines technical leadership with hands-on development, making it perfect for someone passionate about creating innovative solutions in the travel and hospitality tech space.