Senior Fullstack Engineer, Community Support Platform

Airbnb, a pioneering force in the global hospitality industry since 2007, is seeking a Senior Fullstack Engineer to join their Community Support Platform (CSP) team. This role presents a unique opportunity to impact the technology powering Airbnb's worldwide community support operations, specifically within the Safety and Ambassador Productivity team.

The position involves working on cutting-edge initiatives that enhance agent workflows and operational tooling through AI and automation. Recent successful projects include AI-augmented features such as case summarization, knowledge assistance using Generative AI, and business-user configurable guided workflows.

As a Senior Engineer, you'll be part of a diverse and talented team building solutions to improve Airbnb agent productivity. You'll have the opportunity to shape technical vision and deliver scalable, flexible solutions that meet evolving business needs. The role requires a blend of technical expertise and collaborative skills, as you'll work closely with product, design, and engineering teams.

The ideal candidate brings 5+ years of full-stack development experience, with proficiency in languages like Java, Scala, Ruby on Rails, or Python, and modern JavaScript frameworks such as React. You should be passionate about end-to-end product delivery and have experience with large-scale web application architecture.

This remote position offers a competitive salary range of $185,000 - $223,000 USD, with potential for bonus and equity. You'll be joining a company committed to inclusion and diversity, working on products that impact millions of users worldwide. The role provides an excellent opportunity to work with cutting-edge AI technology while contributing to Airbnb's mission of creating authentic connections between hosts and guests globally.