Senior Fullstack Engineer, Community Support Platform

Airbnb's Community Support Platform (CSP) team is seeking a Senior Fullstack Engineer to join their Safety and Ambassador Productivity initiative. This role focuses on developing world-class technology and solutions that power Airbnb's global community support operations. The position involves working with AI and automation to improve agent workflows and operational tooling, including features like case summarization and knowledge assistance using Generative AI.

As a Senior Engineer, you'll be part of a diverse team building solutions to enhance Airbnb agent productivity. The role requires technical leadership in designing and implementing flexible, efficient, and scalable solutions. You'll work cross-functionally with product, design, and engineering teams to deliver end-to-end products and features.

The position offers competitive compensation ($191,000 - $223,000) and the flexibility of remote work within the US. You'll be contributing to products that impact every person who travels or hosts on Airbnb, working with modern technologies including Java, Python, Ruby on Rails, and React.

This is an excellent opportunity for experienced engineers who are passionate about making a difference through their work, have strong technical skills, and excel in collaborative environments. The role combines technical challenges with real-world impact, supporting Airbnb's mission of creating authentic community connections through travel experiences.