Senior Staff Software Engineer, Community Support Engineering

Join Airbnb's Community Support Engineering team as a Senior Staff Software Engineer, where you'll play a crucial role in developing world-class technology solutions that power Airbnb's Community Support operations. As the most seasoned individual contributor on the China team, you'll set high standards for engineering practices, architecture design, and team communication while actively mentoring talented engineers.

The role involves building and maintaining large-scale, high-performance software systems that empower guests, hosts, CS agents, and operations teams worldwide. You'll be working in a fast-paced environment, collaborating with stakeholders across various functions, and driving technical excellence within the organization.

Airbnb, founded in 2007, has grown from a small San Francisco startup to a global hospitality platform with over 5 million hosts and 2 billion guest arrivals. This position offers the opportunity to make lasting impacts on Airbnb's CS user experience while working with a diverse, innovative team committed to creating authentic community connections worldwide.

The role is remote-eligible within China, with occasional office visits or offsites as needed. You'll be part of a company that values diverse ideas and is committed to fostering innovation, engagement, and inclusion. This is an excellent opportunity for a seasoned engineer looking to make a significant impact while working with cutting-edge technology in a globally recognized company.