Senior Staff Software Engineer, Community Support Engineering

Airbnb's Community Support Engineering team is seeking a Senior Staff Software Engineer to join their China team. This role is crucial in powering the technology and solutions that enable Airbnb's Community Support operations worldwide. As the most seasoned individual contributor, you'll set high standards for engineering practices, architecture design, and team communication while delivering hands-on results.

The position offers a unique opportunity to make lasting impacts on Airbnb's CS user experience, working with a global platform that has facilitated over 1 billion guest arrivals. You'll be responsible for designing and implementing large-scale systems, mentoring team members, and driving technical excellence across the organization.

The ideal candidate brings 12+ years of industry experience, with a strong background in system architecture and a proven track record of fostering engineering quality. You'll work in a remote-friendly environment, collaborating with teams globally while helping shape the future of Airbnb's community support technology.

This role combines technical leadership with strategic thinking, requiring someone who can balance system architecture with product strategy. You'll be instrumental in building and maintaining the technology that powers Airbnb's world-class community support, working on solutions that impact millions of hosts and guests globally.

The position offers the opportunity to work with cutting-edge technology while making a real difference in how people experience travel and hospitality. You'll be part of a company that values diversity, inclusion, and belonging, working on problems that require both technical expertise and cultural sensitivity.