Senior Staff Machine Learning Scientist

Airbnb is seeking a Senior Staff Machine Learning Scientist to join their Core ML team, which is responsible for driving Customer Support x Artificial Intelligence (CSxAI) initiatives. This role is at the intersection of cutting-edge AI technology and practical business applications, focusing on enhancing customer experience through advanced machine learning solutions.

The position offers an opportunity to work with one of the world's leading hospitality platforms, where AI and ML are central to the product experience. From Trust to Payments, and from Customer Service to Marketing, ML plays a crucial role in ensuring optimal experiences for both guests and hosts.

As a Senior Staff ML Scientist, you'll be working on sophisticated challenges including LLM fine-tuning, RAG/Search, evaluation systems, and feedback-based learning. The role requires deep expertise in machine learning, with a focus on practical applications in a large-scale production environment.

The ideal candidate will bring both technical depth and leadership experience, having led ML teams and delivered significant impact as a senior IC. You'll be working with rich datasets and complex marketplace dynamics, requiring state-of-the-art AI practices and innovative problem-solving approaches.

This remote-eligible position offers competitive compensation and the chance to work on meaningful problems that affect millions of users globally. You'll be part of a team that's committed to long-term innovation and pushing the boundaries of what's possible with AI in the hospitality industry.