Senior Software Engineer Backend/AI

A voice communication technology company backed by $220M investment, serving 20,000+ customers with accessible, transparent collaborative communication solutions.
$180,000 - $220,000
Backend
Senior Software Engineer
Hybrid
501 - 1,000 Employees
5+ years of experience
AI · Enterprise SaaS

Description For Senior Software Engineer Backend/AI

Aircall, a leading voice communication technology company backed by $220M+ investment, is seeking a Senior Software Engineer specialized in Backend/AI. This role combines traditional backend engineering with cutting-edge AI development, focusing on building practical applications like chatbots, virtual assistants, and NLP-powered tools. The position offers an opportunity to work with modern AI technologies, including LLMs, while contributing to a platform serving 20,000+ customers globally.

The ideal candidate will have 5+ years of backend development experience and strong AI expertise, particularly with LLMs and modern AI frameworks. You'll be responsible for designing, developing, and deploying business-critical AI features while maintaining high standards of security and scalability. The role involves mentoring team members and participating in an on-call rotation to ensure system reliability.

Aircall offers a competitive compensation package starting from $180,000 to $220,000, plus equity and comprehensive benefits including full medical coverage and 401k matching. The company prides itself on its diverse, multicultural environment with 45+ nationalities and strong focus on work-life balance. Located in San Francisco with a hybrid work arrangement, this position provides an excellent opportunity to join a fast-growing company at a key moment in its journey.

The company culture emphasizes authentic human connections, values diverse voices, and promotes active inclusion. You'll be part of a team that's building innovative solutions in the communication technology space while maintaining a strong focus on personal growth and professional development.

Last updated 28 minutes ago

Responsibilities For Senior Software Engineer Backend/AI

  • Participate in requirements analysis for technical and business solutions
  • Propose innovative solutions based on AI landscape trends
  • Design, architecture, and end-to-end delivery of AI key modules
  • Write clean scalable code and test and deploy applications
  • Revise, update, refactor, and debug code
  • Deliver high quality, secure voice solutions
  • Optimize product and platform performance
  • Participate in on-call rotation
  • Mentor team members

Requirements For Senior Software Engineer Backend/AI

Python
TypeScript
Node.js
Java
  • AI experience with LLMs (GPT, Mistral, Llama, Claude)
  • Experience with AI frameworks (Langchain, LlamaIndex, Auto Gen)
  • Knowledge of AI architectures (RAG, reranking)
  • 5+ years of experience in back-end development with Python, Typescript/Node.js or Java
  • Focus on security, scalability, availability, and performance
  • AWS experience in production environment (preferred)

Benefits For Senior Software Engineer Backend/AI

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Commuter Benefits
Equity
  • Competitive salary package & equity
  • 100% covered medical, dental, and vision insurance
  • 401k plan with company matching
  • Unlimited PTO
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy

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