Senior Solutions Engineer, Partnerships - EMEA

A technology company backed by $220M investment that creates accessible, transparent and collaborative communication solutions serving 20,000+ customers.
$120,000 - $180,000
Backend
Senior Software Engineer
Remote
501 - 1,000 Employees
2+ years of experience
Enterprise SaaS

Description For Senior Solutions Engineer, Partnerships - EMEA

Aircall, a rapidly growing communication technology company backed by $220M+ investment, is seeking a Senior Solutions Engineer to join their EMEA team in a remote capacity. This role represents a unique opportunity as the first Solutions Engineer focused on partnerships, working at the intersection of Sales, Customer Relations, and Product.

The position involves scaling Aircall's partner ecosystem through technical enablement, collaboration with Partner Account Managers, and providing expert technical guidance to strategic partners including VARs, MSPs, SIs, and Resellers. The ideal candidate will have at least two years of Solutions/Sales Engineering experience, technical proficiency in programming languages like Python or JavaScript, and a strong understanding of web technologies.

Working in a multicultural environment spanning multiple continents, you'll be instrumental in developing technical documentation, conducting partner training, and driving revenue growth through the partnerships channel. The role offers significant growth opportunities within a fast-scaling B2B startup that values work-life balance and diversity.

Aircall provides a comprehensive benefits package including health coverage, lunch and commute benefits, and a strong emphasis on personal development. The company's culture celebrates diverse voices and promotes active inclusion, making it an ideal environment for those who thrive in collaborative, fast-paced settings and want to make a meaningful impact in the B2B communication space.

Last updated 8 days ago

Responsibilities For Senior Solutions Engineer, Partnerships - EMEA

  • Scale the Aircall partner ecosystem and capabilities through technical enablement
  • Collaborate with Partner Account Managers to close and build ecosystem of new partners
  • Conduct technical assessments of new partners
  • Provide technical training and resources to partners
  • Develop integration guides, certifications, and technical documentation
  • Coach partners on Aircall demonstrations and trials
  • Respond to technical RFXs and security questionnaires
  • Support partners in client-facing activities
  • Develop relationships with partner technical teams
  • Advocate for feature improvements based on partner feedback

Requirements For Senior Solutions Engineer, Partnerships - EMEA

Python
JavaScript
Ruby
Go
  • At least two years of previous experience as a Solutions/Sales Engineer
  • Knowledge of at least one programming language (Javascript, Ruby, Go, Python, etc.)
  • Understanding of web servers and databases
  • Proven track record of managing complex projects
  • Based in or near EMEA offices (Paris, Berlin, London, or Madrid)
  • Fluent in English
  • Experience in partnerships role or supporting partnerships function (preferred)

Benefits For Senior Solutions Engineer, Partnerships - EMEA

Medical Insurance
  • Competitive salary package
  • Health coverage
  • Lunch benefits
  • Commute benefits
  • Sports benefits
  • Work-life balance
  • Fast-learning environment
  • Multi-cultural work environment

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