Technical Support Engineer (with French and English)

Ajax Systems is a pioneering Ukrainian company specializing in wireless security systems with smart home capabilities. As a full-cycle manufacturer, they handle everything from concept to production, offering 135+ devices that protect against robbery, fire, and flooding, while enabling smart home control. The company has achieved remarkable success, serving 2.5 million users across 169 countries and earning Europe's highest security awards.

The Technical Support Engineer role is part of their 24/7 global support team, serving customers in 187 countries through various communication channels. The ideal candidate will be bilingual in English and French, with a strong technical background and customer service skills. They'll be responsible for providing expert technical support, troubleshooting complex issues, and ensuring customer satisfaction.

The position offers a flexible remote work environment with a Tuesday to Friday schedule. Benefits include free English courses, hands-on experience with new products through beta testing, and the opportunity to work in a dynamic, innovative culture. This is an excellent opportunity for someone passionate about technology and customer service to join a rapidly growing global security solutions provider.

The company prides itself on its zero-bullshit culture, encouraging autonomy and idea implementation. As part of their mission to make the world safer, they're seeking individuals who can contribute to creating world-class products while providing exceptional customer support.