Field Service Engineer

Alamar Biosciences is revolutionizing the field of proteomics with their mission to enable early detection of cancer and other diseases. They are developing the world's most sensitive proteomics platform through their automated ARGO system. As a Field Service Engineer, you'll play a crucial role in supporting this groundbreaking technology.

The position offers an exciting opportunity to join a dynamic team in their Customer Support organization, where you'll be responsible for installing, maintaining, and upgrading the ARGO platform at customer facilities. Based in Orlando, FL, this field-based role involves extensive interaction with customers throughout the eastern and southeastern United States.

Your responsibilities will include providing exceptional remote and on-site customer support, building strong customer relationships, and collaborating with Engineering and R&D teams. You'll also contribute to product improvement through customer feedback and help develop scalable support processes.

The ideal candidate brings 2-3 years of biotech industry experience, strong technical skills in diagnosing various systems, and excellent communication abilities. This role offers significant growth potential as an early hire, with the opportunity to shape the field service team's development.

The position comes with a competitive salary range of $115,000 - $140,000, plus equity benefits. If you're a customer-focused, self-motivated engineer with a passion for advancing healthcare technology and delivering exceptional service, this role offers the perfect blend of technical challenge and meaningful impact in disease detection and prevention.