Quality Engineer
Description For Quality Engineer
Alarm.com, the leading cloud-based platform for smart security and IoT, is seeking a Quality Engineer to join their Client Team. This role is crucial in ensuring the quality of web and mobile applications that serve over 6 million customers worldwide.
The position offers an exciting opportunity to work with cutting-edge technologies in IoT, SaaS, and M2M, including wireless communication, video monitoring, and smart home automation. You'll be part of a team that's innovating in AI, video analytics, facial recognition, and machine learning.
As a Quality Engineer, you'll be responsible for comprehensive testing and certification of applications, working closely with cross-functional teams including Product Management, Software Engineering, UX design, and DevOps. The role demands strong technical expertise combined with excellent communication skills to effectively collaborate with various stakeholders.
The company culture at Alarm.com is highly valued, with a focus on collaboration and team spirit. Working in a hybrid model (4 days in office), you'll join a workplace that has earned the Top Workplace™ award. The company offers extensive benefits, professional growth opportunities, and the chance to make an immediate impact in a rapidly evolving technology space.
This is an ideal opportunity for someone passionate about quality assurance who wants to contribute to technologies that make properties safer, smarter, and more efficient. You'll be empowered to take real responsibility from day one and work alongside high achievers in a dynamic, innovative environment.
Responsibilities For Quality Engineer
- Understanding product functionality, data content, and system architecture
- Developing test plans and updating test documentation
- Executing manual tests, tracking defects, and following defects through resolution
- Interacting with Developers, Stakeholders and Product Management
- Setting up and maintaining test environments and testing tools
- Triaging urgent problems and proposing resolutions
- Analyzing logs and data to identify root causes
- Designing and maintaining weekly smoke tests
- Being an advocate for customers, partners, and internal stakeholders
Requirements For Quality Engineer
- Bachelor's degree in engineering, Computer Science, Information Technology, or relevant discipline
- Excellent problem solving, troubleshooting, time management, and analysis skills
- Ability to work independently and take corrective action
- Experience with hardware, software, and network technologies
- Process-oriented with attention to details
- Exceptional communication skills
- Strong technical background and interest in product quality
- Team-oriented individual
- Background in Quality Engineering preferred
- Experience with functional and regression testing preferred
Benefits For Quality Engineer
- Competitive pay
- Subsidized medical plan options
- HSA with generous company contribution
- 401(k) with employer match
- Paid holidays
- Wellness time
- Vacation increasing with tenure
- Paid maternity and bonding leave
- Company-paid disability and life insurance
- FSAs
- Well-being resources and activities
- Casual dress work environment
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