Quality Engineer - Connected Ecosystem

Quality Engineers on the Connected Ecosystem team at Alarm.com are responsible for testing the integration of a wide variety of smart home devices within Alarm.com's ecosystem. This position focuses on functional testing of end-to-end systems, providing an opportunity to engage with the full depth of their products, working with software, firmware, and hardware.

The ideal candidate thrives in a fast-paced environment, balances different priorities, has exceptional communication skills, and is passionate about working closely with others to drive forward and sustain quality standards. This role offers growth opportunities and the chance to make a significant impact.

Responsibilities include:

• Understanding product functionality and system architecture
• Writing test plans and updating documentation
• Manual testing of features/products and defect tracking
• Writing high-quality bug tickets
• Analyzing logs and data to identify root causes
• Setting up and maintaining test environments
• Triaging urgent issues and proposing resolutions
• Configuring and monitoring automation setups
• Assessing risk and determining test strategies
• Collaborating with various stakeholders to ensure product quality

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things, serving over 7.6 million home and business owners. The company is innovating in areas such as AI, video analytics, facial recognition, machine learning, and energy analytics.

Alarm.com offers competitive pay and benefits, including subsidized medical plans, HSA contributions, 401(k) with employer match, paid time off, maternity and bonding leave, disability and life insurance, FSAs, and well-being resources. Employees work from the office 4 days a week, promoting collaboration and in-person interaction.