FAE Manager

Altium, a leader in electronic design software, is seeking a FAE Manager to join their Mid-Market Sales team. This role is crucial in driving Altium's mission to dominate the electronic design software industry. The FAE Manager will lead and manage a team of Field Applications Engineers, ensuring exceptional pre- and post-sales technical support that fosters long-term customer loyalty.

Key responsibilities include:

• Leading, mentoring, and developing a team of Field Applications Engineers
• Setting performance goals and providing constructive feedback
• Overseeing technical support during pre-sales and post-sales processes
• Ensuring fast and effective solutions to technical issues
• Acting as an escalation point for complex technical problems
• Supporting the sales team in technical presentations and demonstrations
• Collaborating with marketing for product positioning
• Maintaining deep knowledge of Altium's products and industry trends
• Implementing process improvements for team efficiency

The ideal candidate will have:

• Bachelor's degree in Electrical Engineering, Computer Engineering, or related field (advanced degree preferred)
• 7+ years of experience in electronics design or related technical field
• 3+ years of experience in a leadership or management role
• Strong understanding of electronics design, PCB design, and relevant software tools
• Ability to troubleshoot complex technical issues

Altium offers a range of benefits, including:

• Pension benefit
• Mental health and wellbeing support
• Professional development support
• Employee referral and employee-of-the-month programs
• Vacation days and paid sick days
• Flexible working arrangements
• Home internet allowance
• Low-cost public transportation
• Free fruit, snacks, and drinks in the office
• Free parking

Altium is committed to equal employment opportunity and values diversity, transparency, ingenuity, and grit in pursuit of their mission. This role offers an opportunity to be part of a fast-paced, high-volume selling environment with potential for significant career growth.