Join Amazon's innovative Kindle Engineering Support team as an Application Engineer II, where you'll provide crucial tier 3/4 production engineering support for the Kindle digital product family. This role combines hands-on technical support with development opportunities, requiring expertise in multiple programming languages including Python, Java, and shell scripting. You'll be responsible for troubleshooting complex issues, developing maintenance tools, and coordinating with multiple teams to ensure smooth operations. The position offers the chance to work with world-class software and contribute to Amazon's newest innovations. You'll be involved in software deployment, system reporting, and maintaining service level agreements while building a comprehensive knowledge base. This role is perfect for engineers who thrive in a fast-paced environment, enjoy problem-solving, and want to make a direct impact on Amazon's digital products. The position requires quick learning ability and skill in handling multiple concurrent tasks. Working at Amazon means joining one of the world's leading technology companies, with opportunities to grow and develop your career while working on products used by millions of customers worldwide.