Application Engineer, RBS

Retail Business Services (RBS) is a crucial division of Amazon that supports the company's worldwide retail business growth through three core functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support. The tech team leverages Machine/Deep Learning to automate complex tasks that typically require human cognitive skills.

As an Application Engineer, you'll be a technical lead and subject matter expert for multiple services, leading large multi-team projects and resolving complex support issues. The role combines technical expertise with leadership responsibilities, including mentoring team members and improving operational efficiency.

The team values work-life harmony and provides strong support for professional growth through mentorship, code reviews, and learning opportunities. You'll have regular interactions with Principal & Senior Engineers, access to training platforms, and support for AWS/ML certifications.

Key responsibilities include designing high-performing applications, providing on-call support, and working closely with development teams to improve service support. You'll need strong technical skills in software development, debugging, and database management, combined with excellent communication abilities.

The role offers a unique opportunity to work on challenging problems while contributing to Amazon's customer experience improvement. You'll be part of a team that embraces both technical excellence and personal growth, with various paths for career development based on your interests and strengths.