Application Engineer, RBS

Global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · E-Commerce

Description For Application Engineer, RBS

Retail Business Services (RBS) is a crucial division of Amazon that supports the company's worldwide retail business growth through three primary functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support. The tech team specializes in developing automation solutions using Machine/Deep Learning to scale complex tasks that typically require human cognitive skills.

As an Application Engineer in RBS, you'll join a team that values work-life harmony and maintains a strong focus on learning and development. The role offers various opportunities whether you excel in deep domain expertise, multi-tasking, process improvement, or focused coding. The team culture emphasizes accountability, customer success, and continuous improvement.

The position requires a technical leader who can serve as a subject matter expert for multiple services. You'll be responsible for leading large multi-team projects, resolving complex support issues, and driving operational efficiency improvements. The role involves designing high-performing applications, mentoring team members, and maintaining critical on-call support responsibilities.

Working at Amazon RBS offers unique advantages: access to cutting-edge technology, opportunity to work on large-scale systems, and the chance to impact millions of customers worldwide. The team provides comprehensive support for new members through mentorship, code reviews, and regular interactions with senior engineers. Professional development is encouraged through online learning platforms and AWS/ML certifications.

This role is perfect for someone who combines technical expertise with leadership abilities, enjoys solving complex problems, and wants to contribute to Amazon's retail technology infrastructure. You'll be part of a team that values innovation, customer obsession, and technical excellence while maintaining a healthy work-life balance.

Last updated 5 days ago

Responsibilities For Application Engineer, RBS

  • Act as a technical lead and subject matter expert for one or more services
  • Lead large multi-team projects
  • Resolve complex support issues
  • Design and develop complex high-performing scripts and applications
  • Provide on-call support for alarm monitoring and application infrastructure
  • Mentor and train employees
  • Work with development teams to establish and improve service support
  • Analyze and debug existing code
  • Communicate with cross-functional teams, stakeholders and clients
  • Handle high impact incidents and perform root cause analysis

Requirements For Application Engineer, RBS

MySQL
PostgreSQL
Linux
  • 5+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • In-depth understanding of software development principles, design patterns and best practices
  • Good understanding of relational database management systems
  • Ability to analyze complex technical solutions
  • Excellent communication skills
  • Strong team-oriented interpersonal skills

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