Application Engineer, RBS

Global technology and e-commerce company that provides online retail, cloud computing, and artificial intelligence services.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · E-Commerce

Description For Application Engineer, RBS

Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their dynamic team. This role is integral to supporting Amazon's worldwide retail business growth through three core functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support.

The position offers a unique blend of technical leadership and hands-on development work, where you'll be responsible for designing and implementing complex solutions while mentoring junior team members. The tech team leverages Machine Learning and Deep Learning to automate complex tasks that typically require human cognitive skills.

As an Application Engineer, you'll serve as a technical lead and subject matter expert, leading multi-team projects and resolving complex support issues. The role demands strong technical expertise in software development, debugging, and database management, combined with excellent communication skills to work effectively with cross-functional teams and stakeholders.

The team culture emphasizes work-life harmony and professional growth, offering mentorship opportunities, technical discussions with senior engineers, and access to learning resources. You'll be part of a supportive environment that celebrates knowledge sharing and encourages continuous learning through platforms like O'Reilly and AWS/ML certifications.

Key responsibilities include designing high-performing applications, providing on-call support, mentoring team members, and driving operational efficiency improvements. The ideal candidate will have 5+ years of experience in software development or technical support, strong understanding of software principles, and expertise in database management systems.

Join a team that values innovation, problem-solving, and customer success, while working on technologies that directly impact Amazon's worldwide retail operations. This role offers the opportunity to work with cutting-edge technology while developing both technical and leadership skills in a collaborative environment.

Last updated 20 days ago

Responsibilities For Application Engineer, RBS

  • Act as a technical lead and subject matter expert for one or more services
  • Lead large multi-team projects and resolve complex support issues
  • Design and develop complex high-performing scripts and applications
  • Provide on-call support for alarm monitoring and bug fixes
  • Mentor junior engineers and help guide career growth
  • Work with development teams to establish and improve service support
  • Analyze complex technical solutions and propose innovative solutions
  • Handle high impact incidents and perform root cause analysis
  • On-board clients to the platform and familiarize them with features

Requirements For Application Engineer, RBS

MySQL
PostgreSQL
Linux
  • 5+ years of software development or technical support experience
  • In-depth understanding of software development principles, design patterns and best practices
  • Good understanding of relational database management systems
  • Experience in Unix/Linux operating systems
  • Strong understanding of support processes, SLA, handling tickets, monitoring
  • Excellent communication skills
  • Experience troubleshooting and debugging technical systems
  • Experience scripting in modern programming languages

Benefits For Application Engineer, RBS

Education Budget
  • Work-life harmony focus
  • Mentorship opportunities
  • Online learning platforms access (O'Reilly)
  • AWS/ML certification support
  • Career growth opportunities
  • Disability workplace accommodations

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