AV Support Engineer I, OAV

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
$46,900 - $103,000
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For AV Support Engineer I, OAV

Amazon is seeking an AV Support Engineer to join their team in providing crucial audiovisual support across their facilities. This role combines technical expertise with customer service excellence, requiring hands-on experience with corporate AV systems and a strong understanding of modern audiovisual technologies. The position offers an opportunity to work with cutting-edge AV equipment while supporting one of the world's leading technology companies.

The ideal candidate will be responsible for maintaining and troubleshooting complex AV systems, working closely with various stakeholders including IT technicians, contractors, and integrators. They will need to demonstrate strong problem-solving abilities, excellent communication skills, and the capacity to work independently while managing multiple priorities.

This role offers competitive compensation ranging from $46,900 to $103,000 based on location and experience, plus comprehensive benefits including medical coverage and potential equity compensation. The position requires some travel within the Seattle/Bellevue area and occasional after-hours work, making it ideal for someone who enjoys a dynamic work environment and hands-on technical challenges.

The successful candidate will join Amazon's Global IT Services team, contributing to the company's mission of maintaining seamless audiovisual communications across its facilities. This role provides an excellent opportunity for growth within a leading technology company, offering exposure to various AV technologies and systems while working alongside skilled professionals in the field.

Last updated 2 days ago

Responsibilities For AV Support Engineer I, OAV

  • Provide in-person service and support for AV/VC systems
  • Troubleshoot complex integrated systems
  • Work with IT technicians, contractors and integrators
  • Communicate with manufacturers and vendors
  • Manage local inventory
  • Maintain communication with customers and stakeholders
  • Collaborate on technical documentation and SOPs
  • Travel between sites in the Seattle/Bellevue area

Requirements For AV Support Engineer I, OAV

  • BA/BS degree in a related technical field, or equivalent industry experience
  • 2+ years of experience in the AV sector
  • Experience with AV technologies (Extron, Crestron, BiAmp, Cisco, Shure and Poly)
  • Experience with network technology including video and audio over IP
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work at height (<= 8 Feet)
  • Ability to lift and carry weight of 40 lbs

Benefits For AV Support Engineer I, OAV

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
  • Medical, financial, and other benefits
  • Equity may be provided
  • Sign-on payments may be available
  • Total compensation package

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