AV Support Engineer I, OAV

Global technology company specializing in e-commerce, cloud computing, and artificial intelligence
$46,900 - $103,000
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For AV Support Engineer I, OAV

Amazon is seeking an AV Support Engineer I to join their Operations AV team. This role combines technical expertise with customer service excellence, focusing on supporting Amazon's extensive AV/VC infrastructure. The position offers a competitive salary range of $46,900 to $103,000, depending on location and experience.

The ideal candidate will be responsible for maintaining and troubleshooting complex AV systems throughout Amazon's facilities, working with various stakeholders including IT technicians, contractors, and integrators. This role requires both technical proficiency with AV technologies and strong communication skills to guide both technical and non-technical users.

Key technical requirements include experience with major AV platforms like Extron, Crestron, and Cisco, plus knowledge of network technologies including video and audio over IP. The position demands hands-on work, including the ability to work at heights up to 8 feet and handle equipment up to 40 lbs.

This is an excellent opportunity for an AV professional looking to work with cutting-edge technology in a fast-paced environment. The role offers comprehensive benefits including medical coverage and opportunities for professional growth. Regular local travel will be required, with occasional domestic travel, making this ideal for someone who enjoys a dynamic work environment.

Amazon's commitment to diversity and inclusion means you'll be part of a supportive team that values different perspectives and innovative solutions. The role offers the chance to impact how one of the world's largest companies manages its audio-visual infrastructure while working alongside talented professionals in a collaborative environment.

Last updated 4 hours ago

Responsibilities For AV Support Engineer I, OAV

  • Provide in-person service and support for AV/VC systems
  • Troubleshoot complex integrated AV systems
  • Work with IT technicians, contractors and integrators
  • Communicate with manufacturers and vendors for equipment repair
  • Manage local inventory
  • Maintain communication with customers and stakeholders
  • Collaborate on technical documentation and SOPs
  • Regular local and some domestic travel

Requirements For AV Support Engineer I, OAV

  • BA/BS degree in a related technical field, or equivalent industry experience
  • 2+ years of experience in the AV sector
  • Experience with AV technologies (Extron, Crestron, BiAmp, Cisco, Shure and Poly)
  • Experience with network technology including video and audio over IP
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work at height (<= 8 Feet)
  • Ability to lift and carry 40 lbs

Benefits For AV Support Engineer I, OAV

Medical Insurance
  • Medical, financial, and other benefits

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