AWS Technical Consultant/TAM - (MEC Team), ES - APJC - ANZ

As a Technical Account Manager (TAM) at Amazon Web Services (AWS), you'll join the Enterprise Support team as a crucial member focused on driving customer success in AWS platform adoption. This role combines technical expertise with customer relationship management, requiring you to work backwards from customer needs to define support strategies and deliver expert advice on AWS services.

You'll serve as the primary point of contact for enterprise accounts, helping customers navigate their cloud adoption journey while providing strategic recommendations and proactive support. The position demands a strong technical background with at least 5 years of experience in related roles, along with expertise in multiple technical domains such as Compute, Storage, Networking, and Security.

AWS, as the world's leading cloud platform, offers an environment of continuous innovation and learning. You'll work alongside top technologists, participating in knowledge-sharing and mentorship opportunities while contributing to customer success stories ranging from startups to Global 500 companies.

The role combines technical depth with customer engagement, requiring you to analyze operational performance, manage service disruptions, and plan critical business events like product launches and migrations. You'll also act as the customer's advocate within AWS, championing their requirements and feature requests.

Working at AWS means joining a culture that values diversity, inclusion, and work-life harmony. The company offers comprehensive benefits, professional development opportunities, and the chance to shape the future of cloud computing. With employee-led affinity groups, ongoing learning experiences, and a commitment to becoming Earth's Best Employer, AWS provides an environment where you can grow professionally while maintaining work-life balance.

This position is perfect for someone who combines technical expertise with strong communication skills, enjoys solving complex problems, and is passionate about helping customers achieve their business goals through technology. You'll be part of a team that values innovation, diversity, and continuous learning, while working with cutting-edge cloud technologies that power businesses worldwide.