BI Engineer, AWS Kumo

AWS is seeking a BI Engineer to join their Analytics team within AWS Support organization. This role focuses on powering automation and self-service driven customer journeys using various Analytics tools to generate business-shaping insights. The Analytics team is a small, central group comprising members with diverse skill-sets in strategy & planning, Machine Learning, and Business Intelligence.

The position offers a unique opportunity to work with AWS, the world's most comprehensive cloud platform serving millions of active customers globally. As a BI Engineer, you'll be part of a team responsible for pushing Product, Process, and Customer understanding beyond the current state to create long-term value. The role involves hands-on work with data analysis, visualization, and ETL processes, while also providing opportunities to take ownership of customer and business problems from ideation to implementation.

AWS values diverse experiences and maintains an inclusive culture where employee-led affinity groups and ongoing learning experiences are encouraged. The company emphasizes work-life harmony with flexible work arrangements. You'll have access to mentorship opportunities and career-advancing resources as part of AWS's commitment to becoming Earth's Best Employer.

The position sits within AWS Sales, Marketing, and Global Services (SMGS), which drives revenue and growth across various customer segments. You'll be working with leading companies and contributing to world-class support that's critical to customer success. The role requires strong technical skills in data analysis, visualization, and ETL processes, combined with the ability to translate complex data insights into actionable business strategies.