Business Intelligence Engineer

Amazon's Delivery Experience (DEX) team is seeking a Business Intelligence Engineer to drive data-driven decisions for their Convenience programs, including Amazon Day and Scheduled Delivery. This role combines customer impact with retail innovation, solving significant technical challenges in the delivery space. You'll be responsible for developing tools and mechanisms to power insights about customers and programs, focusing on delivery performance and precision metrics.

As a BIE, you'll work with complex datasets to chart the future of DEX's Convenience programs, ensuring that feature launches are backed by accurate data analysis. You'll set the standard for analytics, insights, and experiment design, helping product and technical teams make informed decisions for customer satisfaction and program success. The role requires expertise in data warehousing, ETL processes, and statistical analysis, using tools like SQL, Python, and various visualization platforms.

The ideal candidate will possess high standards for data quality and insights, with a natural ability to prioritize and dive deep into complex problems. You'll be working with large-scale datasets, building scalable solutions, and creating self-serve platforms that enable data-driven decision-making across the organization. This position offers competitive compensation based on location and experience, ranging from $89,600 to $185,000 per year, plus additional benefits including equity and comprehensive medical coverage.

Join Amazon's DEX team to shape the future of delivery experiences for millions of customers worldwide, working with cutting-edge technology and data solutions in a dynamic, fast-paced environment. This role offers the opportunity to make a significant impact on customer satisfaction while working with some of the most complex and interesting data challenges in the e-commerce space.