Business Intelligence Engineer, AWS Support

AWS is seeking a passionate Business Intelligence Engineer to join their growing BI team in the AWS Support Commercial Product organization. This role is crucial in shaping the direction of AWS Support and Amazon Managed Services through data-driven insights at scale. The position sits within AWS Premium Support product team, which manages strategy for AWS's Support and Managed Service Offerings.

The role combines technical expertise with business acumen, requiring strong SQL skills and the ability to translate complex data analysis into actionable insights for stakeholders. You'll work closely with Product Management, Marketing, Finance, and other teams, making this a highly visible position within the organization.

AWS, as the world's leading cloud platform, offers an environment of continuous innovation and learning. The company values work-life harmony and provides flexible work arrangements. The culture is deeply rooted in inclusion, with employee-led affinity groups and ongoing learning experiences like Conversations on Race and Ethnicity (CORE) and AmazeCon conferences.

Career growth is actively supported through knowledge-sharing and mentorship programs. The position offers competitive compensation ranging from $89,600 to $185,000 based on location, plus equity and comprehensive benefits. You'll be part of AWS Sales, Marketing, and Global Services (SMGS), working with leading companies building mission-critical applications on AWS services.

This role is perfect for someone who combines analytical rigor with business acumen and wants to impact cloud computing's future at its leading edge.