Business Intelligence Engineer, Last Mile Analytics

Global e-commerce and technology company focused on customer obsession and innovation in delivery logistics
Data
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Logistics · E-Commerce

Description For Business Intelligence Engineer, Last Mile Analytics

Amazon is seeking an experienced leader to drive quality improvement through global address management programs in their last mile delivery operations. This role combines strategic vision with hands-on technical expertise in data analysis and business intelligence.

The Business Intelligence Engineer will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience in last mile delivery. This position involves analyzing millions of delivery decisions, optimizing address accuracy, delivery routes, and customer preferences to ensure seamless package delivery.

Key responsibilities include:

  • Managing and analyzing large-scale data sets using advanced tools and technologies
  • Developing and implementing quality improvement strategies for global address management
  • Partnering with product and technology teams to create innovative customer experiences
  • Leading defect reduction initiatives through continuous improvement
  • Serving as a key stakeholder liaison, presenting to VPs and SVPs

The ideal candidate will combine strong technical skills in data analysis with excellent communication and leadership abilities. They will need to be highly analytical, able to work effectively in a matrix organization, and capable of breaking down complex problems into actionable steps.

This role offers the opportunity to:

  • Work with cutting-edge technologies and large-scale data systems
  • Drive significant impact on Amazon's global delivery operations
  • Collaborate with cross-functional teams across technology, operations, and finance
  • Develop and implement innovative solutions for complex logistics challenges
  • Shape the future of last-mile delivery through data-driven decisions

The position requires a results-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences through data-driven solutions.

Last updated 2 days ago

Responsibilities For Business Intelligence Engineer, Last Mile Analytics

  • Own vision for quality improvement through global address management programs
  • Shape strategy and direction of customer-facing products
  • Partner with product and technology teams to define innovative experiences
  • Set tempo for defect reduction through continuous improvement
  • Drive accountability across multiple business units
  • Manage customer expectations and resolve conflicts
  • Develop process to maintain and disseminate project information
  • Partner with key stakeholders to develop vision and strategy

Requirements For Business Intelligence Engineer, Last Mile Analytics

Python
  • 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with data modeling, warehousing and building ETL pipelines
  • Experience writing complex SQL queries
  • Experience in Statistical Analysis packages such as R, SAS and Matlab
  • Experience using SQL to pull data from a database or data warehouse
  • Python scripting experience

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