Business Intelligence Engineer, LMAQ

Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. As a key member of the last mile leadership team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives.

Key responsibilities include:

• Partner with product and technology teams to define and build innovative experiences for customers
• Set the tempo for defect reduction through continuous improvement
• Drive accountability across multiple business units to deliver large scale high visibility/high impact projects
• Develop processes to effectively maintain and disseminate project information to stakeholders
• Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation
• Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms
• Support the scalable growth of the company by developing and enabling the success of the Operations leadership team
• Serve as a role model for Amazon Leadership Principles inside and outside the organization

The ideal candidate will have excellent technical, problem-solving, and communication skills, superior analytical abilities, and the ability to work effectively in a matrix organization.