Business Intelligence Engineer, Trustworthy Shopping Experience

The Trustworthy Shopping Experience team at Amazon is seeking a Business Intelligence Engineer to strengthen their customer protection initiatives. This role combines data analytics with customer-centric problem-solving, focusing on protecting customers from defective and dangerous products. The position requires expertise in data analysis, SQL, and programming, working with complex datasets to generate actionable insights.

The role involves developing metrics, dashboards, and conducting deep-dive analyses to track and prevent e-commerce risks. You'll work in a collaborative environment, partnering with program, product, and data teams globally to define success metrics and develop scalable reporting solutions. The position offers opportunities to impact Amazon's customer safety initiatives directly.

Amazon's culture emphasizes work-life harmony and inclusion, supported by thirteen employee-led affinity groups and ongoing learning experiences. The company values diverse perspectives and follows strong leadership principles. This role is ideal for analytical minds who enjoy working with data and want to make a meaningful impact on customer safety in e-commerce.

The position requires strong technical skills, including programming and SQL expertise, combined with excellent communication abilities to work effectively across teams. You'll be part of a dynamic environment that values both technical excellence and customer obsession, with opportunities to grow and develop within one of the world's leading technology companies.