CI Engineer, MSP CX Support
Description For CI Engineer, MSP CX Support
Amazon's Mechatronics and Sustainable Packaging organization (MSP) is seeking a Senior Continuous Improvement Engineer to join their Worldwide Continuous Improvement team. This role is crucial in driving technical improvements across Amazon's robotics and automation systems that power their massive order fulfillment network. The position combines expertise in mechanical engineering, controls, robotics, and automation to enhance the performance of field systems.
The ideal candidate will work at the intersection of hardware and software, analyzing data and customer feedback to identify improvement opportunities. They will lead the entire continuous improvement lifecycle, from prototype development to worldwide deployment. This role offers the unique opportunity to impact Amazon's state-of-the-art material handling systems that process billions of orders annually.
The position requires strong technical leadership and cross-functional collaboration skills, working with operations, maintenance, and engineering teams. The engineer will use structured approaches like 8D and DMAIC to solve complex technical challenges and drive improvements that enhance Amazon's fulfillment capabilities while supporting their Climate Pledge goals.
This is an excellent opportunity for an experienced engineer passionate about robotics and automation to make a significant impact on one of the world's largest logistics networks. The role offers exposure to cutting-edge technology and the chance to influence future product designs while working with a diverse team of technical experts.
Responsibilities For CI Engineer, MSP CX Support
- Drive technical hardware, software and process improvements of Robotics, Automation and Packaging machines
- Gather continuous improvement ideas through data analytics and Root Cause Analysis
- Develop prototypes and run lab tests
- Build business cases and develop engineering solutions
- Field testing and planning improvements rollout across WW Robotics network
- Act as technical Subject Matter Expert in mechanical, controls, robotics and automation
- Develop and own roadmaps for MSP solutions
- Collaborate with operations, maintenance, engineering and project management teams
Requirements For CI Engineer, MSP CX Support
- Bachelor's degree or equivalent in a technical field (Systems Engineering, Computer Science, Mechanical Engineering, Electrical Engineering)
- 5+ years of experience in a leading Engineering role
- Proven ability to collaborate with stakeholders and use structured approaches (8D, DMAIC)
- Demonstrated ability to drive improvement initiatives
- Proficiency in leading technical collaborations
- Demonstrated expertise in project management
- Proficiency in prototyping and testing
- Strong technical leadership skills
Benefits For CI Engineer, MSP CX Support
- Equal opportunity employer
- Workplace accommodations available
- Inclusive culture
