Cloud Support Associate Apprentice , Support Engineering

The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud. This 24-month program leads to a Diploma in Applied Cloud Technologies and an opportunity to join AWS as a permanent employee as part of a world-class technical team.

Program Details:

• Starts in March 2025
• 2 days a week of virtual classroom training by Swinburne University
• 3 days a week of paid on-the-job training at AWS
• Teams based across Sydney, Brisbane, and Melbourne

Key Responsibilities:

• Work with network, systems, and software engineers to manage distributed Linux server fleets
• Deploy and monitor systems and automation
• Identify opportunities for improvements in existing frameworks, tools, and processes
• Perform high-quality systems deployment, operations, and optimization
• Maintain responsibility for systems functionality, performance, and configurations
• Apply knowledge of Unix concepts and participate in systems deployment and support
• Contribute to the creation and improvement of support documentation
• Drive issues to resolution with limited guidance from management

Minimum Eligibility Criteria:

• 18+ years of age
• Australian or New Zealand citizen/ Permanent resident
• Year 12 certificate or higher
• Interest in pursuing a career in technology
• Available to start in March 2025 and commit for 24 months

Basic Qualifications:

• High school diploma or equivalent

Preferred Qualifications:

• Familiarity with Cloud computing concepts

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