Cloud Support Engineer

AWS Cloud Support Engineer (CSE) is a dynamic role focused on providing technical support and troubleshooting for AWS services across multiple domains including Computing (Linux/Windows), Networking, Security, Storage & CDN, and Database systems. This position offers a unique opportunity to work with cutting-edge cloud technologies while supporting AWS's global customer base.

The role involves intensive collaboration with world-class engineers worldwide, allowing you to build expertise across various technical layers from networking to OS and application levels. You'll have the freedom to use AWS environments for technical validation and skill enhancement, positioning you for growth as a Full Stack Engineer.

AWS operates on a follow-the-sun model, ensuring excellent work-life balance while maintaining 24/7 customer support. You'll have the opportunity to learn the latest AWS technologies and gain exposure to advanced cloud implementation cases from leading global companies. The position offers significant professional development through comprehensive onboarding, mentorship programs, and continuous learning opportunities.

The team culture at AWS emphasizes inclusion and diversity, with various employee resource groups and regular learning events. The company strongly values work-life harmony, providing flexibility in working arrangements and encouraging each individual to find their optimal balance between professional and personal life.

As a Cloud Support Engineer, you'll be at the forefront of cloud computing innovation, working with AWS's robust suite of products and services that power businesses from startups to Global 500 companies. You'll contribute to improving AWS services through direct feedback from customer interactions and have the opportunity to develop technical content for the AWS community.