AWS is seeking a Cloud Support Engineer specializing in AI/Machine Learning to join their dynamic team. This role combines technical expertise with customer service excellence, offering an exciting opportunity to work with cutting-edge cloud technologies while helping customers achieve their business goals.
As a Cloud Support Engineer, you'll be part of AWS's global support organization, working in a follow-the-sun model during daytime hours. You'll tackle complex technical challenges, provide solutions, and help customers optimize their cloud infrastructure. The role involves direct customer interaction through various channels, deep technical problem-solving, and collaboration with cross-functional teams.
The position offers significant growth potential, with AWS providing comprehensive training, mentorship, and opportunities to expand your technical expertise. You'll work with diverse customers, from startups to large enterprises, gaining exposure to various industries and use cases. The role particularly focuses on AI and Machine Learning technologies, allowing you to stay at the forefront of these innovative fields.
AWS values diversity and inclusion, fostering an environment where unique perspectives are welcomed and celebrated. The company offers excellent work-life harmony, with flexible scheduling options and no on-call requirements. You'll be part of a team that prioritizes continuous learning and professional development, with access to the latest cloud technologies and industry best practices.
The ideal candidate should have a strong foundation in Machine Learning, AI, and cloud technologies, combined with excellent problem-solving and communication skills. This role offers an excellent opportunity to build a rewarding career at the intersection of cloud computing and artificial intelligence while working for a global technology leader.