AWS Cloud Support Engineer role offers an exciting opportunity to work with cutting-edge cloud technologies while supporting a diverse customer base. As a Cloud Support Engineer, you'll leverage your technical expertise to solve complex problems and help customers achieve their business goals. The role involves working in a follow-the-sun model during daytime hours, with no on-call requirements.
You'll be part of AWS Sales, Marketing, and Global Services (SMGS), responsible for driving revenue and growth across various customer segments. The position combines technical problem-solving, customer interaction, and continuous learning. You'll work with various AWS services, including data warehousing, streaming, and search services.
The role offers significant growth potential through comprehensive training programs, mentorship opportunities, and exposure to diverse technical challenges. AWS provides an inclusive environment that values diverse perspectives and experiences. You'll collaborate with cross-functional teams, including Technical Account Managers, Solution Architects, and Business Development Managers.
AWS emphasizes work-life harmony and provides flexible scheduling options. The team operates on various weekly schedules (Monday-Friday, Tuesday-Saturday, or Sunday-Thursday), always during daytime hours. You'll have opportunities to expand your technical skills, develop leadership capabilities, and grow your career while working with the latest cloud technologies.
The position requires strong technical fundamentals in data warehousing, system administration, and networking, combined with excellent communication skills. Experience with cloud computing, programming languages, and AWS services is highly valued. Join a team that's dedicated to innovation, customer success, and professional growth in a supportive, diverse workplace.