Cloud Support Engineer-BigData (Japanese Fluency), AWS Support Engineering

Amazon Web Services (AWS), the world's leading cloud platform, is seeking a Cloud Support Engineer with Japanese fluency to join their global support engineering team. This role combines technical expertise with customer service excellence, focusing on supporting AWS's vast array of cloud services and products.

As a Cloud Support Engineer, you'll be at the forefront of cloud computing technology, working with cutting-edge services and helping customers solve complex technical challenges. The position requires strong technical skills in areas such as system administration, networking, and data technologies, particularly Hadoop ecosystems and data lake architecture.

The role offers an excellent opportunity for career growth within AWS, with comprehensive training programs, mentorship opportunities, and a clear path for advancement. You'll be part of a diverse, inclusive team that values work-life harmony and provides flexible working arrangements.

Key responsibilities include troubleshooting complex technical issues, creating technical documentation, participating in a 24/7 support model, and contributing to process improvements. The position offers competitive compensation ranging from $71,100 to $158,900 annually, depending on location and experience, plus additional benefits including equity and sign-on payments.

This role is perfect for someone with at least one year of technical experience, strong problem-solving abilities, and Japanese language fluency. You'll be joining a company that prioritizes innovation, customer obsession, and professional development, making it an ideal opportunity for those looking to build a career in cloud computing while making a significant impact on AWS's global customer base.