Cloud Support Engineer - Bigdata (Mandarin Speaker)

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing with continuous innovation.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · AI

Description For Cloud Support Engineer - Bigdata (Mandarin Speaker)

Amazon Web Services (AWS) is seeking a Cloud Support Engineer specializing in BigData with Mandarin language skills. As a market leader in cloud computing, AWS offers an exciting opportunity to work at the forefront of transformational technology. In this role, you'll serve as a 'Cloud Ambassador,' supporting global companies and developers in leveraging AWS services for their mission-critical applications.

The position sits within AWS Sales, Marketing, and Global Services (SMGS), focusing on driving revenue and growth across various customer segments. You'll be part of a diverse team that values work-life harmony and inclusive culture. The role combines technical expertise in BigData technologies (Hadoop ecosystem, ML, AI) with customer support excellence.

Key responsibilities include leading technical discussions, troubleshooting complex systems, and ensuring customer success with AWS products. You'll work with cutting-edge technologies while having access to extensive career development resources and mentorship opportunities. AWS's commitment to diversity and continuous learning makes this an ideal position for someone looking to grow in cloud computing while making a significant impact.

The role offers a unique blend of technical challenges and customer interaction, requiring both deep technical knowledge and strong communication skills. You'll be part of AWS's mission to be Earth's Best Employer, with access to knowledge-sharing platforms and career-advancing resources. The position provides an opportunity to work with leading companies while developing expertise in cloud technologies and BigData solutions.

Last updated a day ago

Responsibilities For Cloud Support Engineer - Bigdata (Mandarin Speaker)

  • Act as 'Cloud Ambassador' across cloud products
  • Assist global companies and developers with AWS services
  • Support customers in building mission-critical applications
  • Provide technical guidance and troubleshooting
  • Partner with global customers
  • Lead technical discussions on BigData systems architecture

Requirements For Cloud Support Engineer - Bigdata (Mandarin Speaker)

MongoDB
Cassandra
Linux
Kubernetes
  • Fluency in Mandarin
  • Bachelor's degree OR equivalent experience in a technical position
  • Basic understanding of Machine Learning/AI
  • 1+ years experience with Hadoop/ML/Large Dataset handling
  • Advanced experience in Apache Hadoop, Apache Spark, Apache Hive, Hbase and Presto
  • Experience with ETL and NoSQL technologies
  • System Administration with Linux experience
  • Network troubleshooting experience

Benefits For Cloud Support Engineer - Bigdata (Mandarin Speaker)

  • Work-life harmony
  • Flexible working culture
  • Mentorship opportunities
  • Career development resources
  • Employee-led affinity groups
  • Inclusive team culture
  • Ongoing learning experiences

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