Amazon Web Services (AWS) is seeking a Cloud Support Engineer specializing in BigData with Mandarin language skills. As a market leader in cloud computing, AWS offers an exciting opportunity to work at the forefront of transformational technology. In this role, you'll serve as a 'Cloud Ambassador,' supporting global companies and developers in leveraging AWS services for their mission-critical applications.
The position sits within AWS Sales, Marketing, and Global Services (SMGS), focusing on driving revenue and growth across various customer segments. You'll be part of a diverse team that values work-life harmony and inclusive culture. The role combines technical expertise in BigData technologies (Hadoop ecosystem, ML, AI) with customer support excellence.
Key responsibilities include leading technical discussions, troubleshooting complex systems, and ensuring customer success with AWS products. You'll work with cutting-edge technologies while having access to extensive career development resources and mentorship opportunities. AWS's commitment to diversity and continuous learning makes this an ideal position for someone looking to grow in cloud computing while making a significant impact.
The role offers a unique blend of technical challenges and customer interaction, requiring both deep technical knowledge and strong communication skills. You'll be part of AWS's mission to be Earth's Best Employer, with access to knowledge-sharing platforms and career-advancing resources. The position provides an opportunity to work with leading companies while developing expertise in cloud technologies and BigData solutions.